Zenlayer Leadership Principles

Zenlayer's leadership principles are our compass and our commitment, guiding us as we strive to power a better-connected world. These principles define how we lead, innovate, and deliver exceptional value to our customers. We hold ourselves and each other accountable for embodying these principles in every interaction and decision.

1. Ownership

Leaders prioritize long-term value. They don’t compromise future success for short-term gains. 

They act on behalf of the entire company, beyond just their own team. 

They live the culture, embodying and advocating for our core values. 

They focus on impact, not title, stepping up when they’re the best person for the job and yielding control when others have more expertise.

2. Inspire and motivate

Leaders craft a clear vision and empower the right talent to achieve it. They unlock intrinsic motivation to fuel team success.

3. Deliver results

Leaders align action with company strategy and consistently achieve goals.

4. Develop the best

Leaders champion talent, invest in their growth through coaching, and empower them to thrive in various roles.

5. Innovate to create customer value

Leaders constantly think outside of the box to solve difficult problems, look for new ideas, and improve our products and services.

6. First principles thinking

Leaders deconstruct problems into basic building blocks, question assumptions, gather firsthand intel, and rebuild solutions from scratch based on core truths.

7. Strategic influence

Leaders actively influence and collaborate with others to break down silos and achieve shared goals.

8. Disagree and commit

Leaders stand firm in their beliefs but are open to better ideas. They respectfully challenge assumptions and push for the best decision. Once a decision is made, they commit fully.

9. Emotionally intelligent

Leaders are empathetic and open-minded, embracing diverse perspectives. They maintain composure under pressure and are resilient in the face of adversity.

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